All Things Madison | Back to the Basics for 2023: How Chick-fil-A Strives to Be the Most Caring Business in Town
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Back to the Basics for 2023: How Chick-fil-A Strives to Be the Most Caring Business in Town

All Things Madison | Back to the Basics for 2023: How Chick-fil-A Strives to Be the Most Caring Business in Town

Beyond being known for its world-famous chicken sandwich, Chick-fil-A in Madison strives to be known for something deeper: as the most caring company in town. 

All Things Madison | Back to the Basics for 2023: How Chick-fil-A Strives to Be the Most Caring Business in Town

For more than 20 years, operator Norman Dull and his team have set out to positively impact the community in big and small tangible ways and have considered it a joy to be continually involved in a variety of outreach opportunities.

All Things Madison | Back to the Basics for 2023: How Chick-fil-A Strives to Be the Most Caring Business in Town

For 2023, Chick-fil-A in Madison is whole-heartedly focused on two areas: 1.) locking arms with the community to give back to those in need and 2.) offering simple ways for customers to have elevated dining experiences in light-hearted, simple ways.

“We want to connect with you on a real level and create opportunities for you to connect with each other as well,” shares local Chick-fil-A Marketing Director Katie Bentley.

“We always want to consider what brings people here to Chick-fil-A in the first place, and our hope is that you come because you feel cared for here and that you experience good service and good food in a clean environment.”

When Chick-fil-A began reassessing new ways to live out its mission statement of being the most caring company in town, Bentley says that “it wasn’t the massive things that stuck out to us” but rather the opportunities to connect with real people in real ways. 

“We began considering opportunities to make those special days where you’ve chosen to eat at Chick-fil-A and take it one step further.”

All Things Madison | Back to the Basics for 2023: How Chick-fil-A Strives to Be the Most Caring Business in Town

Guests at Chick-fil-A in Madison this year can now expect more opportunities to visit with their signature cow who will be roaming the interior of the restaurant as well as the drive-thru lanes much more often. 

Additionally, Chick-fil-A in Madison is now offering monthly Bingo experiences with Mr. Steve, who is beloved by all who know him.

All Things Madison | Back to the Basics for 2023: How Chick-fil-A Strives to Be the Most Caring Business in Town

“Mr. Steve is always ready with a joke or a historical fact. Everyone loves him,” shares Bentley. 

Each monthly Bingo opportunity will take place inside Chick-fil-A’s dining room. Not only is participating free of charge, but every player will leave a winner in some way. Coveted prizes such as Chick-fil-A cups, notebooks, food vouchers, and more will all be up for grabs for players!

Chick-fil-A in Madison also strives to ensure that birthdays are made special and invite guests to share if they have a birthday boy or girl that is dining with them. 

All Things Madison | Back to the Basics for 2023: How Chick-fil-A Strives to Be the Most Caring Business in Town

In addition to simple, heartwarming opportunities to gather at Chick-fil-A and enjoy occasional extra elements of joy, Chick-fil-A in Madison is also committed to coming alongside the community and caring for those here locally who are in need.

Bentley says that guests can expect to see information throughout the year about various monthly philanthropic events that they can participate in alongside the Chick-fil-A team. 

“Our goal is to complete 12 monthly projects this year,” shares Bentley. “These events will be listed on our social media channels, our community board within the restaurant, and on flyers that will occasionally be placed in your bag or on your tray.”

Philanthropic outreach opportunities include partnerships with food banks, foster care resources, and more. Groups that are interested in partnering alongside Chick-fil-A to make these monthly events as successful as possible are invited to reach out to Bentley with interest and questions. 

“Ultimately our goals are to come alongside the community to help others as well as to continue to always serve you the best we can.” 

CHICK-FIL-A’S NEW MOBILE THRU LANE

One improvement that Chick-fil-A in Madison has made recently is the implementation of a mobile thru lane, which is designed to serve those in the drive-thru lanes who placed a mobile order via the Chick-fil-A app. All guests have to do is place their order via the app prior to arrival, enter the designated lane, scan the code under the awning (which puts your order into the system), and then continue through the line to receive the order. Easy!

All Things Madison | Back to the Basics for 2023: How Chick-fil-A Strives to Be the Most Caring Business in Town

CHICK-FIL-A POP-UP LOCATIONS ON COUNTY LINE RD

Another option that Chick-fil-A in Madison has begun offering is the addition of pop-up locations along heavily-traveled County Line Road. 

Throughout March, April, and May 2023, Chick-fil-A will be serving breakfast and lunch items at Trustmark Bank each Wednesday and The Grove Church each Thursday

Breakfast will be offered from 6:30 – 8 a.m. and lunch from 11 a.m. – 12:30 p.m.

While these pop-up locations will not offer the entire menu available at the Clift Farm location, they will offer the most sought-after items including chicken biscuits, sausage biscuits, drinks, chicken sandwiches, spicy sandwiches, salads, wraps, nuggets, and more. 

Though these pop-up locations do not have the option to accept mobile orders, they will be able to accept other regular methods of payment. You don’t even have to get out of your vehicle either! These pop-ups have the ease of a drive-thru!

MARK YOUR CALENDARS FOR CHICK-FIL-A FUN!

Mark your calendars for these upcoming dates for a variety of fun at Chick-fil-A in Madison, and don’t forget to glance at their community board within the dining room as well as follow along on their Instagram and Facebook to stay aware of events and philanthropic opportunities throughout the calendar year!

All Things Madison | Back to the Basics for 2023: How Chick-fil-A Strives to Be the Most Caring Business in Town

On Friday, March 17th, Chick-fil-A will host a St. Patrick’s Day Cow Hunt! Throughout the day, clues will be revealed on their social media channels which will lead to five plush cows that are hidden. If you find a cow, bring it to the Madison location to receive a prize!

On Wednesday, March 22nd, the Chick-fil-A mascot cow will be visiting the restaurant from 5-7 p.m. and roaming throughout the dining room as well as greeting and waving to customers who are navigating the drive-thru lanes. 

“Bring you little ones to come give our cow a high five!” suggests Bentley.

All Things Madison | Back to the Basics for 2023: How Chick-fil-A Strives to Be the Most Caring Business in Town

On Wednesday, March 22nd, Chick-fil-A will also be accepting donations for Madison County Foster & Adoptive Parent Association during lunch from 11:00-1:00 pm and dinner between 5:00-7:00 p.m. For every item you donate from the list below you will receive one free Chick-fil-A sandwich or 8ct nugget.

Items Needed:
Baby Bottles
Burp Cloths
Pacifiers
Baby Blankets
Diapers
Pull-Ups
Baby Shampoo/Wash
Baby Lotion
Pajamas, boys and girls, premie-3t and 14/16
 
On Saturday, March 25th, Chick-fil-A will be partnering with the Downtown Rescue Mission, so stay tuned for further information about how you and your family or organization can come alongside Chick-fil-A to ensure they are able to aid the Downtown Rescue Mission with some of their needs. 
 
On Monday, March 27th at 8 a.m., Mr. Steve will be hosting another game of “Breakfast Bingo”. Guests of all ages are invited to dine in, play along, and win great prizes!

To learn more about Chick-fil-A in Madison, head to their website or follow along on Facebook and/or Instagram

Quick Info for Chick-fil-A in Madison, Alabama

8300 HWY 72 W, Madison, AL 35758

Website | Facebook (local page) | Instagram (local page)

(256) 837-7020

 

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All Things Madison | Back to the Basics for 2023: How Chick-fil-A Strives to Be the Most Caring Business in Town